Privacy Policy
Effective date: 19 March 2025
1. Who we are
NZ Citizenship Calculator is operated by Grana Solutions Ltd (“we”, “us”, “our”). This tool helps New Zealand permanent residents estimate when they may be eligible to apply for citizenship. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
For any privacy-related enquiries, contact us at: support@granasolutions.co.nz
2. What information we collect
We collect only the minimum information necessary to provide the service:
- Email address — collected only when you make a payment, so we can restore your data if needed.
- Residency grant date — the date you entered when using the calculator.
- Overseas trip dates and descriptions — entered voluntarily by paid users to calculate precise eligibility.
- Payment information — we do not store your card details. Payments are processed by Stripe, who handle all payment data securely.
We do not collect your name, passport number, or any government identity information.
3. How we store your data
- Browser storage (all users) — your residency date and trip data are saved in your browser's local storage so you can return to your calculation without re-entering everything. This data stays on your device and is not transmitted unless you make a payment.
- Database (paid users only) — if you purchase detailed calculations, your email, residency date, and trip data are stored in our secure database hosted on Vercel so you can restore your data from any device using your email.
4. How we use your information
We use your information solely to:
- Perform and display the citizenship eligibility calculation
- Allow you to save and restore your data across sessions (paid users)
- Verify and record payment via Stripe
We do not use your data for marketing, profiling, or any purpose other than providing the calculator service.
5. Third-party service providers
We share data with the following third parties only to the extent necessary to operate the service:
- Stripe — payment processing. Stripe is PCI-DSS compliant and handles all card data. See Stripe's Privacy Policy.
- Vercel — cloud hosting and database. Your data is stored on servers managed by Vercel in accordance with their Privacy Policy.
We do not sell, rent, or share your data with any other third parties.
6. Data retention
Browser local storage data remains on your device until you clear your browser data or use the tool on a different device. Database records for paid users are retained for as long as reasonably necessary to provide the service. You can request deletion of your data at any time by contacting us.
7. Your rights (NZ Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information
To exercise any of these rights, email us at support@granasolutions.co.nz. We will respond within 20 working days.
8. Security
We take reasonable steps to protect your information from unauthorised access, loss, or misuse. All data in transit is encrypted via HTTPS. Database access is restricted and secured. However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the calculator after changes are posted constitutes your acceptance of the updated policy.
10. Contact
For any questions about this Privacy Policy, contact us at: support@granasolutions.co.nz